Factory in 'critical situation' as water limited

News imageGoogle Maps The entrance to the 2 Sisters Food Group in Willand. There is a red and white barrier over a lane and signage to the left reading 2 Sisters Food Group and a warning to pedestrians. To the right is a sign which reads: No Sounding Horns and a second one which reads: Caution Automatic Barrier. There are two people at the end of the short lane walking towards a single storey factory building.Google Maps
A spokesperson for 2 Sisters Food Group said South West Water's restrictions meant the factory had not enough water to process the chickens on site

A chicken factory says it has been forced into a "critical situation" because its water supply has been restricted as South West Water implements "urgent measures" to save water.

South West Water said it had been forced to introduce restrictions during the heatwave, including a hosepipe ban in parts of Devon and Dorset.

A spokesperson for 2 Sisters Food Group said its poultry processing plant at Willand near Cullompton was operating on a minimum level of water to process birds, causing "an urgent animal welfare issue".

South West Water's director of drinking water services, Sam Bottomley, said it had to prioritise private customers and human health, animal welfare and businesses in that order.

2 Sisters Food Group said the restrictions on its water supplies created a "serious and immediate animal welfare risk".

"Water is essential to every stage of our operation, including those relating to legally-required hygiene and food safety procedures," it said.

"We have already reduced our water consumption by almost 30% and below this level we cannot operate the site to the required food safety and animal health and welfare requirements.

"We are in a situation that needs immediate and urgent action. We need support to restore sufficient water supply and allow operations to continue safely and responsibly, maintaining the UK food supply chain."

South West Water has implemented water conservation measures, including a hosepipe ban in Mid Devon and other parts of the county, including South Molton, Axminster and Honiton as well as Lyme Regis in Dorset.

'Protecting supplies'

Bottomley said there had been a 20% increase in water consumption and "that's more consumption than we're able to make water".

He said the 2 Sisters Food Group factory used the same amount of water in one day that 2,000 people used in a week and human consumption had to be prioritised over businesses.

Operations would need to be suspended and the remaining chickens sent to a different site to be processed, he added.

He said South West Water said it was doing all it could to protect supplies following the recent hot weather, including using additional tankers to transport water into the network.

The team would review the situation daily and lift the restrictions as soon as possible, he added.

News imageMalcolm Pollard is standing in a street arcade slightly smiling at the camera. He has a shaven head and is wearing a grey T-shirt with buttons on the neckline. Behind him is a table and chair and further behind him is a table filled with boxes of books. It is sunny.
Malcolm Pollard questioned why a hosepipe ban was needed after so many months of wet weather

Home owners have given a mixed response to the need for a hosepipe ban.

Malcolm Pollard from Tiverton said the ban "didn't seem right after so much rain for so long".

He said: "We've had nothing but rain for months and months on end.

"The ground's been sodden, flooded and now a couple of months of dry weather and they're asking for a hosepipe ban. Why?"

Fellow Tiverton resident Joan Kelly took a different view on South West Water's instructions to use less water.

She said: "I think it's something they have to do and we just have to accept that and conserve water as much as we can."

Russell McGoldrick, also from the town, said he thought the decision had been "overdue, actually, because the rivers are really low".

News imageJoan Kelly is smiling at the camera as she stands in a street. She has short white hair and is wearing a pair of glasses. She is wearing a white shirt over a flowery top and a bag is slung over her shoulder. She is also wearing make-up and a silver necklace with a green stone pendant. The background is blurred behind her.
Joan Kelly said she thought it was important to try to conserve as much water as possible

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