Razors and dirty equipment found at care home

A care home in Nottinghamshire has been rated as inadequate and placed in special measures after inspectors found "significant shortfalls".

Eden Lodge Residential Care Home in Bestwood Village was found to be "not consistently safe, effective, responsive or well-led" during a Care Quality Commission (CQC) visit in July.

A report said "governance and oversight were ineffective", with unsecured and dirty furniture, razors left in bedrooms, equipment contaminated with faeces and some residents not receiving medicines as prescribed.

The CQC said it would keep the home under close review while urgent improvements were made.

Eden Lodge, run by Sai Om Limited, has a capacity of 60 people, and hosts some with dementia and mental health conditions, but only 25 people were living there at the time of the inspection.

The CQC said it carried out the inspection after receiving information of risk about the service.

Inspectors found four breaches of regulations related to safe care and treatment, person-centred care, safeguarding and overall management of the service.

The CQC has downgraded the ratings for how safe and effective the home is from good to inadequate, as well as downgrading how well-led the home is from requires improvement to inadequate, and how caring and responsive it is from good to requires improvement.

While the report noted instances of good care, it also found residents being told to sit down repeatedly when distressed and some being left for long periods without support.

There were also "serious concerns" about safeguarding, with incidents not always being reported and learning opportunities missed, according to the CQC.

Hazel Roberts, CQC deputy director of adult social care in the central region, said: "During our visit to Eden Lodge Residential Care Home, we found a service where leaders didn't have proper control over the quality and safety of care.

"Leaders' audits and checks hadn't picked up problems with the environment, medicines, care plans and staffing, and known risks went unresolved for long periods.

"There was no registered manager in post at the time and while a new manager had recently been appointed, they hadn't yet had the chance to make changes."

The CQC did see efforts to address problems but improvements were not implemented consistently.

The care home declined to comment when approached.

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