Remote GP phone services to be rolled out

News imageBBC A picture of a Manx Care sign infront of a buildingBBC
Six GP practices across the island are introducing telephone consultations by mid-September

A remote GP telephone service is expanding to more practices across the Isle of Man from this week.

Patients will still contact their practice as normal, with a triage process deciding who is offered a phone consultation and face-to-face appointments still being arranged when needed.

The service follows a successful pilot in Ramsey.

Manx Care said the approach could mean quicker access to medical advice, medication reviews and ongoing support for patients who do not need a physical examination, without having to attend the practice in person.

How it works

Patients contacting a participating practice will be assessed through the usual triage process.

Those whose concerns can be safely managed remotely may be offered a telephone consultation with a GP.

Anyone who does need a face-to-face appointment will have one arranged through their practice.

Which practices, and when?

Ramsey Group Practice – service already running

Peel Group Practice – from 28 August

Kensington Group Practice – from 4 September

Snaefell Surgery – from 9 September

Finch Hill Medical Centre – from 11 September

Palatine Group Practice – from 15 September

Manx Care said further practices may join in future, with registered patients being informed directly.

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