Four-year wait for heartbroken Darlington family

Available for over a year

Liz Hare has been waiting for almost five years for a local stonemason to create her father's headstone. Her dad, Pete Wilson paid £5,000 in 2021 for Watson Memorials to create his headstone. The family say the company stopped responding to emails. The BBC has approached Watson Memorials for comment but so far has had no response. Darlington Borough Council trading standards say "We are continuing to try to engage with the company and work with them to help customers as best we can and get a resolution to their complaints."