Main content
"By this point I'd spent just over 60 minutes on hold" to the police
Andrew Bomford discovers that over a million calls to 101 were abandoned last year
Duration:
This clip is from
More clips from 05/12/2014
![]()
Former prisoner: "books made a huge difference to me"
Duration: 02:27
![]()
"Let's all send books to prisoners for Christmas"
Duration: 02:32
More clips from World at One
![]()
Starmer denies No 10 pressure over Mandelson vetting
Duration: 05:36
![]()
Starmer-Mandelson row: Here's what we know so far
Duration: 06:32
![]()
Evan and Sarah: Is the US being ripped off?
Duration: 10:36
![]()
National Tutoring Programme: 'Could do better'?
Duration: 05:55
