Rural Payments Agency

Problems are continuing to plague the new online system farmers have to use to claim subsidy payments.

As from this year, farmers must register all their details online - and if they don't get everything filled in by the deadline of the 15th May, they'll incur penalties. But the computer system has been dogged by problems - so much so that it was taken down completely at the end of February for work to be done. When it was put back online last Monday, things still weren't working properly.
When we spoke to the Rural Payments Agency at the end of last week, they said they were optimistic that things would have improved by today. So, have they?

Anna Hill speaks to a farmer facing delays and difficulties, and the chief executive of the Rural Payments Agency.