Summary

  1. Google Cloud outage - what do we know?published at 11:42 BST

    • Online bank Revolut has been reporting "service disruption" but says that customers' "money and data are safe"
    • Halifax bank also says it is "aware some customers are having issues" with its app and website, while the delivery firm DPD is also reporting website issues
    • In a statement on its Cloud status platform, Google says it will provide its next update by 12:00 BST
  2. Emma budgeting app says 'this is not a security issue'published at 11:19 BST

    Emma, a UK-based budgeting app, also says its services are down.

    "Emma is currently down due to a Google Cloud outage affecting services in London since 7am.

    "This is a technical outage, not a security issue.

    "We're monitoring closely and will update here as soon as the app is back. Sorry for the disruption."

  3. Halifax 'aware some customers are having issues'published at 11:18 BST

    In a post on X, Halifax says it is "aware some customers are having issues" with their app and website.

    "We're sorry about this and are working hard to fix it. If you need to you can still call us. We’ll let you know as soon as it’s back to normal," the bank tells a customer on X.

    The bank did not confirm whether the issues were caused by the Google Cloud problems.

  4. Revolut reports 'service disruption' - but says 'money and data are safe'published at 11:16 BST

    Earlier this morning, Revolut, the online British bank, reported a "service disruption affecting multiple services".

    Thousands of customers have reported problems.

    "We can confirm that all our customers’ money and data are safe," it said.

    "We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused."

  5. Revolut and DPD among businesses reporting issuespublished at 11:16 BST

    The website Downdetector - which collates reported issues with web programmes- is showing an uptick in issues across a number of websites on Tuesday morning.

    It is not known if all companies listed are users of Google Cloud services.

    A screengrab from the DownDetector website at approximately 11:10 BST showing websites with reported issues
  6. 'Experiencing an issue with multiple services,' says Google Cloudpublished at 11:06 BST

    In a message shared on its Cloud Status page, Google says: "We are experiencing an issue with multiple services in europe-west2", and says that the issues began around 07:00 BST (23:08 PDT).

    "Our engineering team continues to investigate the issue."

  7. Google reports issues with 'multiple' Cloud servicespublished at 11:01 BST
    Breaking

    Google says that "multiple" Cloud services have been suffering network failures.

    It comes as users of the bank Revolut have been reporting outages.

    This is a breaking news story - we'll bring you updates as we get them.

    An error message shown on the Google Cloud website a short time agoImage source, Google
    Image caption,

    An error message shown on the Google Cloud website a short time ago